L
O
A
D
I
N
G
Zoho, Odoo, ERPNext, Dynamics 365 and custom ERP, delivered by one accountable team.
We build Zoho Commerce stores for UAE businesses that want web orders, warehouse stock and VAT accounting to stay in step without manual re-entry.
Zoho Commerce is Zoho's hosted store builder, offering storefront, product pages, cart, checkout, coupons and order management on the same catalogue as Zoho Inventory and Zoho Books. For UAE sellers it means a web order reduces stock and posts the sale to Zoho Books with 5% VAT calculated. Very large catalogues or heavy marketplace selling may suit another platform better.
Zoho Commerce UAE projects suit a specific kind of business: a retailer, distributor or brand that already runs, or plans to run, Zoho Inventory and Zoho Books, and wants its online store on the same data. Zoho Commerce is Zoho's store builder. It gives you a hosted storefront, product pages, cart, checkout, coupons and order management, all tied to the catalog you keep in Zoho.
The main pain it removes is double handling. Many UAE shops run a separate store platform, export orders to a spreadsheet each morning, and then key them into accounts. Stock drifts, a sold-out item stays live, and the VAT on web sales gets reconciled at quarter-end under pressure. With Commerce, an online order reduces stock in Zoho Inventory and posts the sale to Zoho Books with the 5% VAT already calculated.
Zoho Commerce is not the right fit for every seller. Very large catalogs, heavy marketplace selling or complex custom checkout logic may be better served by another platform with an integration. We tell you that early, and we can compare it against options such as Odoo eCommerce if you are still choosing.
The products we configure, integrate and support on projects like this one.
Product names and logos are trademarks of their respective owners and are shown only to identify the software we implement.
Store owners and operations staff see web orders, fulfilment status and stock alerts together, so the online channel is managed like any other branch.
This is the order path we set up for a typical UAE retailer delivering across the emirates. Each step updates the same record.
One shared database: every step updates stock, finance and reports in real time.
These are the parts of Zoho Commerce we configure most carefully for the UAE market.
Responsive themes, custom pages, blog and SEO fields. We set up menus and collections around how your customers browse, not how your warehouse is organized.
Products with size, color or pack variants, images and descriptions, drawn from the same items list used by Inventory and Books.
Checkout connected to supported payment gateways. Gateway availability for AED differs by provider, so we confirm the options for your account before design work starts.
Shipping zones and rates per emirate, free-delivery thresholds and store pickup, with tracking numbers recorded on each order.
Coupons, discounts and abandoned cart reminders for seasonal campaigns such as Ramadan, Eid, White Friday and Dubai Shopping Festival.
Prices shown inclusive or exclusive of 5% VAT, with tax rates mapped to the same tax codes used in Zoho Books.
Customer logins, order history and saved addresses, linked to customer records in Books and optionally Zoho CRM.
Order status, partial shipments, cancellations and returns handled in one place, with stock adjusted automatically.
We connect Commerce to the Zoho apps and outside services your store depends on.
Online sales follow the same tax rules as in-store sales. We configure the store to support them; confirm your specific treatment with your tax advisor.
Web sales to UAE customers are generally subject to 5% VAT. We map product tax codes so prices, invoices and the VAT return in Zoho Books agree.
Invoices generated from web orders carry your TRN and the prescribed fields. Simplified or full tax invoice formats are set according to your advisor's guidance.
Shipments to other GCC countries or overseas can have different VAT treatment and customs duties. We set separate tax rules for export orders so they are not charged UAE VAT by mistake.
The UAE e-invoicing program applies mainly to B2B and B2G transactions, with mandatory phases starting from 1 January 2027 for larger businesses. Check the latest Ministry of Finance and FTA guidance on how it affects your sales mix.
Clear return, refund and delivery policies support UAE consumer protection expectations. We publish them on the store and reflect them in order handling.
General information, not tax or legal advice. Rules change; confirm current FTA, MOHRE and Ministry of Finance guidance with your advisor.
Most store problems start with the catalog, not the design. Get these right first.
See the apps behind the store and the retail guides that help you choose.
We configure the system for the rules UAE businesses report against, and test it before go-live.
General information, not tax or legal advice. Confirm current requirements with the FTA, MOHRE or your advisor. See all UAE compliance guides.
On-site workshops in Dubai, Abu Dhabi and Sharjah, and remote or on-site delivery across the Northern Emirates and free zones.
Official sources and references
Facts on this page were checked against these sources in October 2026. Rules change, so confirm current requirements before acting.
Still have a question? Our consultants are happy to help.
Ask an ExpertCommerce can run on its own, but most UAE businesses we work with connect it to Zoho Inventory so stock, purchasing and warehouse work stay in one place. The integration is native, so it is usually the simplest route.
Zoho Commerce supports several gateways, and availability for AED depends on the provider and your merchant account. We confirm the current options with you before building checkout.
Yes. You can display tax-inclusive or tax-exclusive prices. We match the setting to your Zoho Books tax configuration so the invoice and VAT return agree.
Marketplace selling is usually handled through Zoho Inventory integrations or a connector, rather than through the Commerce storefront itself. We review which marketplaces you use and suggest the cleanest setup.
A store with a clean catalog, standard theme and a few delivery zones often launches in three to six weeks. Large catalogs, data clean-up or custom design add time.
It depends on priorities. Commerce is attractive when you want one Zoho system for store, stock and accounts. A dedicated platform may suit brands that need a large app ecosystem, and we can integrate either with your back office.
Related Solutions
Related Industries
Related ERP Platforms
Speak with our Dubai team about a Zoho Commerce UAE store that shares stock, orders and VAT with the rest of your Zoho setup.
Dubai, United Arab Emirates
