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Zoho, Odoo, ERPNext, Dynamics 365 and custom ERP, delivered by one accountable team.
Your people's time is what you sell. We implement ERP that links timesheets, projects, billing and CRM, so UAE service firms can see utilization and project margin clearly.
The best ERP for a UAE consultancy or agency links timesheets, projects, billing and CRM in one system so partners can see utilisation and project margin. Zoho One suits many small and mid-size firms, Odoo combines projects, timesheets and accounting in one database, and larger multi-entity firms may need Dynamics 365. The setup should support hourly, fixed-fee, milestone and retainer billing for Dubai and Abu Dhabi practices.
Consultancies, marketing and creative agencies, IT services companies, engineering consultants, and audit, accounting and legal practices share one challenge: revenue depends on how well billable time is planned, recorded and invoiced. Small leaks add up, whether that is unbilled hours, retainers that quietly run over scope, or fixed-fee projects that overrun without anyone noticing.
Many firms in Dubai and Abu Dhabi start with a CRM, a separate timesheet tool and accounting software. It works until the firm grows past a few dozen people. Then partners want utilization by person, margin by client, and a forecast of who is free next month, and the answers sit in three systems that do not agree.
We implement ERP setups that connect sales pipeline, project delivery, time capture, billing and finance. Whether you bill by the hour, by milestone or on monthly retainers, the system should reflect how you actually earn.
These areas usually matter most to partners, project managers and finance teams.
Plan engagements with phases, tasks and budgets in hours or AED. Project managers see progress against budget while the work is still underway.
Staff log time from web or mobile against projects and tasks, with approval workflows. Reimbursable expenses are recorded alongside and recharged to clients where agreed.
Invoice from approved timesheets, milestones or fixed schedules. Track retainer balances, rollover rules and overage, and apply 5% VAT with correct place-of-supply handling for overseas clients.
See who is booked, who is on leave and who has capacity. Plan staffing for upcoming projects by skill and seniority before committing to dates.
Manage leads, opportunities and proposals, and convert a won deal into a project with budget and team already set up, so nothing is retyped.
Report margin by project, client, service line and partner, and utilization by person or team, using the same data finance uses for the books.
Most of the effort goes into getting the project and billing structure right.
We review your engagement types, rate cards, retainer terms and approval rules with partners and finance.
We agree how clients, engagements, phases and tasks are organized so reporting matches how you manage the firm.
We set up the pipeline, project templates, timesheets, invoicing and accounting, including VAT and multi-currency where needed.
Open projects, client balances and WIP are migrated, and tools such as email, calendars or document storage are connected.
Staff learn to log time in minutes a day, and we adjust reports after the first billing cycles based on real feedback.
Platforms that fit service businesses, and services that help them run well.
We configure the system for the rules UAE businesses report against, and test it before go-live.
General information, not tax or legal advice. Confirm current requirements with the FTA, MOHRE or your advisor. See all UAE compliance guides.
On-site workshops in Dubai, Abu Dhabi and Sharjah, and remote or on-site delivery across the Northern Emirates and free zones.
Official sources and references
Facts on this page were checked against these sources in October 2026. Rules change, so confirm current requirements before acting.
Still have a question? Our consultants are happy to help.
Ask an ExpertZoho One is a common choice for small and mid-size firms because Zoho CRM, Projects, Books and People work together. Odoo offers projects, timesheets and accounting in one database. Larger firms with several entities or complex revenue recognition may look at Microsoft Dynamics 365. We compare options against your billing model before recommending.
Yes, with the right configuration. We set up retainer agreements with included hours or value, track usage each month, and apply your rules for rollover, expiry and overage billing. Some platforms need light customization for unusual retainer terms.
Make it quick and visible. We configure mobile and browser time entry, reminders for missing time, and simple weekly approval. When staff see that their time drives project reports they use, compliance usually improves.
Services supplied to overseas clients may qualify for zero-rating under UAE VAT, depending on where the client is based and other conditions, while UAE clients are generally charged 5%. We set tax rules by client location and service, and you should confirm specific cases with your tax advisor.
Yes. Approved but unbilled time and expenses can be reported as WIP by project and client, helping finance invoice on time and giving partners a clear view of revenue that is earned but not yet billed.
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Tell us how your firm sells, delivers and bills, and we will recommend an ERP setup built around your people's time.
Dubai, United Arab Emirates
