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Connect procurement, warehouses, planning and production in Microsoft's supply chain application, built for multi-site operations across the UAE and GCC.
Dynamics 365 Supply Chain Management suits UAE distributors and manufacturers running several sites, high volumes or production, such as importers through Jebel Ali or plants in KIZAD shipping across the GCC. It provides advanced warehouse management with mobile scanning, master planning, procurement and discrete, process and lean production, sharing a ledger with Dynamics 365 Finance. Single-warehouse traders often fit Business Central better.
Dynamics 365 Supply Chain UAE deployments tend to serve businesses where stock moves through several hands before it reaches a customer: a distributor importing through Jebel Ali, holding goods in a JAFZA warehouse and selling into mainland Dubai and Saudi Arabia, or a manufacturer in KIZAD or Dubai Industrial City that buys raw material in bulk and ships finished goods across the GCC.
Dynamics 365 Supply Chain Management, often shortened to SCM, is Microsoft's enterprise application for these operations. It shares a database and ledger with Dynamics 365 Finance, so every receipt, transfer and production order posts to inventory value and cost accounts without an interface.
We help UAE companies scope SCM, design warehouse and planning processes that match how their sites really operate, and roll out mobile warehouse scanning that works for multilingual floor teams.
The common trigger for a move to SCM is losing track of stock across locations. A distributor might know the total quantity of an item but not how much is in the bonded area, how much is reserved for a Riyadh order, or which batch expires first. Planners rebuild purchase plans in Excel every week because the old system cannot net demand across sites. SCM is designed to answer those questions in the system, with planning and warehouse work driven by the same data.
Warehouse managers and planners each get a workspace with the exceptions they need to act on.
A typical import-and-distribute cycle for a UAE trading business.
One shared database: every step updates stock, finance and reports in real time.
SCM is broad. Most UAE projects start with a subset of these areas and add others in later phases.
Location directives, wave processing, license plates and cycle counting, run from the Warehouse Management mobile app on handheld scanners.
Batch and serial tracking, inventory dimensions such as site, warehouse and location, quality orders and stock transfers between entities.
Purchase requisitions, requests for quotation, purchase agreements and vendor collaboration so suppliers can confirm orders online.
Planning Optimization calculates net requirements from forecasts, sales and safety stock, and proposes purchase, transfer and production orders.
Bills of materials, formulas and routes support discrete, process and lean manufacturing, with shop floor execution for operators.
Load building, carrier rating and freight reconciliation for outbound and inbound shipments.
Shared products with variants such as size, color or configuration, released to the legal entities that sell them.
Maintenance work orders and schedules for production machines, forklifts and other equipment.
These connections decide whether SCM becomes the single source of stock truth.
Inventory and trade flows touch tax rules. We configure the system to support them; confirm specific treatments with your tax advisor.
Imports by VAT-registered businesses usually use reverse charge, so purchase tax codes and landed cost postings need to separate customs duty from VAT at the 5% rate.
Goods moving between designated free zones and the mainland can have different VAT outcomes. Separate sites or legal entities make these movements traceable.
Products carry commodity codes and country of origin fields, which support customs declarations prepared by your broker.
Food, cosmetics and pharmaceutical distributors use batch numbers and expiry dates for recalls and for authority inspections.
General information, not tax or legal advice. Rules change; confirm current FTA, MOHRE and Ministry of Finance guidance with your advisor.
What keeps a warehouse go-live calm.
Industry pages, comparisons and services that relate to SCM.
We configure the system for the rules UAE businesses report against, and test it before go-live.
General information, not tax or legal advice. Confirm current requirements with the FTA, MOHRE or your advisor. See all UAE compliance guides.
On-site workshops in Dubai, Abu Dhabi and Sharjah, and remote or on-site delivery across the Northern Emirates and free zones.
Official sources and references
Facts on this page were checked against these sources in October 2026. Rules change, so confirm current requirements before acting.
Still have a question? Our consultants are happy to help.
Ask an ExpertThey are licensed as separate applications but run on the same Finance and Operations platform and share data. Most UAE companies that use SCM also use Finance for the ledger.
It can, but it is often more than a single-site trader needs. Business Central or another mid-market ERP may fit better. SCM earns its place with multiple sites, high volumes or production.
The Warehouse Management mobile app supports several languages based on user settings. We test language and screen flows with your floor teams before go-live.
Yes. Many UAE companies hold stock in a 3PL. We design receipts, shipments and stock reconciliation through files or APIs with the provider's system.
Timelines depend on the number of warehouses, production complexity and integrations. A first phase covering procurement, inventory and one or two warehouses often takes several months. We usually phase additional sites and planning features after the first warehouse is stable.
Freight, insurance, customs duty and clearing charges can be added to inventory cost through landed cost features. We set the allocation method with your finance team so margins reflect the real cost.
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Walk us through your sites and stock flow and we will show how Dynamics 365 Supply Chain Management would handle it.
Dubai, United Arab Emirates
